When you are seeking travel inspiration and expert guidance for your next journey, KM Prime Travel aims to provide ideas and direction based on our experience and specialisation. When you travel with us, we strive to deliver a highly personalised experience that exceeds your expectations.
To provide a tailored service, we collect certain personal information, including contact details and, where necessary, passport details for travel bookings.
KM Prime Travel is committed to securely storing and protecting your personal information while delivering an exceptional online and booking experience.
Personal Information We Collect and Why
We may collect personal information in the following circumstances:
Website Enquiries
When you submit an enquiry via our website, by telephone, or in person, we collect your contact details (such as name, telephone number, and email address), along with information about your travel preferences.
Mailing List Registration
If you subscribe to our mailing list, we collect your name and email address to send newsletters and travel updates. You may unsubscribe at any time.
Brochure Requests
If you request a brochure, we collect your name and email address for a digital copy, and your postal address if you request a printed version. We may also ask about your preferred destinations and whether you would like a travel specialist to contact you. You will only receive marketing communications if you opt in.
Booking Information
When you book with KM Prime Travel, you will be required to complete a booking form. This may include (but is not limited to):
- Full name
- Contact details (email address, postal address, telephone numbers)
- Date of birth
- Nationality and country of residence
- Passport details
- Travel insurance information
- Relevant medical information
- Dietary requirements
- Emergency contact details
This information is required to fulfil your booking and ensure a smooth travel experience.
Market Research
If you voluntarily participate in surveys or research activities, you may provide personal information relating to your travel preferences and behaviours.
Post-Travel Feedback
After your trip, we may request feedback. With your permission, reviews, blogs, images, or videos relating to your journey may be featured on our website or marketing platforms.
Sharing Your Information
To fulfil your booking and ensure your travel arrangements run smoothly, we may share relevant personal information with trusted partners, including hotels, lodges, airlines, and ground handlers.
We only share information necessary to deliver your travel services.
Web and Automated Information
When you visit our website, certain technical information may be collected for site management, analytics, and security purposes. This may include:
- IP address
- Internet domain
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Pages visited and referring URLs
This information is used to improve website functionality and user experience. We do not attempt to identify individual users through this data.
Security of Your Information
We maintain electronic and physical safeguards to protect personal information. While we take reasonable steps to secure our systems, no online transmission is entirely secure. We recommend that users take precautions such as safeguarding login credentials and passwords.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements. Information is securely deleted or disposed of when no longer required.
Your Rights and Changes to Consent
You may update your communication preferences or withdraw consent for marketing communications at any time by contacting KM Prime Travel directly via email or telephone.
Please note that even if you opt out of marketing communications, you may still receive transactional or service-related communications relating to active bookings.
Cookies
Necessary Cookies
Necessary cookies enable core website functionality, such as secure log-in and managing consent preferences. These cookies do not store personally identifiable information.